Jnana Support
Jnana is made by The Pancake Stack. If something is broken, confusing, or missing, please write — it is a small project and real messages genuinely shape what gets fixed next.
support@thepancakestack.devReporting a bug
The most useful report includes:
- Your device and OS version (for example, "Pixel 8, Android 15").
- The app version, shown in Settings → About.
- What you did, what you expected, and what happened instead.
- A screenshot, if the problem is something you can see.
Common questions
I reinstalled and my progress is gone
Sign in with the same account you used before. Your Gauntlet bests, Daily results, and streak are backed up to your account and restore automatically. Note that the list of multiplayer matches you had joined is not part of that backup — if you were mid-match, you will need the join code to get back in.
When does the Daily puzzle change?
At midnight US Central time, the same moment for every player worldwide, so everyone is always on the same puzzle.
My friend can't find me
Friends are added by link or friend code, not by search — there is no player directory. Share your code from Settings → Account. Friendship only forms once the other person confirms.
I'm not getting notifications
Check the notification toggle in Settings, then check that Jnana is allowed to send notifications in your device's own settings. Both have to be on.
How do I delete my account and data?
Go to Settings → Account → Delete account. This removes your profile, cloud backup, friend connections, and notification tokens, and it also clears the game progress stored on your device. If you would rather we did it by hand, or you want a copy of your data first, email us. See the Privacy Policy for the full detail.
Is Jnana free? Are there ads?
Free, with no ads and no in-app purchases. We don't collect advertising identifiers or share your data for advertising.